Frequently Asked Questions

To hide the donate button or enter your supporter code, look for options in the settings or preferences menu of the application or website you’re using. Typically, you’ll find an option to either disable the donate button or input your supporter code.

Generally, supporter codes are tied to your account rather than a specific device. Therefore, you can usually use your supporter code on multiple PCs as long as you’re logged into the same account. However, it’s a good idea to review the terms and conditions of the service to confirm.

If you’ve misplaced your supporter code, first check any confirmation emails or receipts you received when you obtained it. If you can’t find it there, reach out to the support team of the service or application. They should be able to assist you in recovering or reissuing your supporter code.

In most cases, supporter codes remain valid across different versions of the software or service. However, there may be exceptions, especially if significant changes are made to the platform. Check the terms of use or contact support for confirmation.

Generally, supporter codes are non-transferable between accounts. They are typically associated with the account that initially redeemed or purchased them. However, you can contact the support team of the service or application for any specific policies regarding transfers.

If you wish to remove your supporter code from a particular PC, you may need to log out of your account on that device or access the settings menu to deactivate the code manually. If you encounter difficulties, contact support for assistance.

Refund policies regarding supporter codes vary depending on the service or application. Review the terms of use or contact support to inquire about refund options if you no longer wish to use your supporter code.

Some supporter codes may offer additional perks or benefits beyond hiding the donate button, such as access to premium features, exclusive content, or enhanced support. Check the details provided by the service or application to learn about any additional benefits associated with your supporter code.


Size: Refers to the total size of files and directories on a disk.
Allocated: Represents the amount of disk space that has been allocated to files and directories, including their metadata (e.g., file system overhead)

The Attribute letters in WizTree represent file attributes:
R: Read-only
H: Hidden
S: System
A: Archive
I: Not content indexed

To display free space on the visual treemap in WizTree, enable the “Show free space” option in the settings or preferences menu. This option usually toggles the display of free space alongside used space in the treemap.

By default, WizTree requires administrative privileges to access certain system files and directories. However, you can run WizTree without admin rights by launching it from a non-privileged user account. Keep in mind that some features may be limited in this mode.

WizTree offers several command-line options for advanced users. These options typically include parameters to specify the drive or directory to analyze, output file formats, and other settings. Refer to the documentation or help menu of WizTree for a list of available command-line options.

The “Space Used” value may not match the total “Allocated space” due to various factors such as file compression, file system overhead, and hidden system files. Additionally, the “Space Used” value may include temporary files or files currently in use by the operating system.

Yes, WizTree can analyze network drives and external storage devices as long as they are accessible from your system. Simply select the desired drive or directory when launching WizTree to perform the analysis.

Yes, WizTree typically allows you to export the analysis results to various file formats such as CSV or TXT. Look for an option in the menu or toolbar to export the results, and select the desired file format.

The “File Age” column in WizTree displays the age of each file based on its last modification date. This information can help identify older or obsolete files that may be candidates for deletion or archival.

WizTree can analyze encrypted files if they are accessible to the system and the necessary permissions are granted. However, it cannot decrypt password-protected files without the appropriate credentials.

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